About CB's Perfumes



Cb's Perfumes is a wholesale company located in Northwest Georgia. We are home to hundreds of different perfumes ranging from popular in trend designers to the classics and those hard to find favorites. Cb's is made up of hardworking team members dedicated to answering any and all of your questions and concerns. Our goal is to provide our customers with a great shopping experience created by having the best selection, excellent customer service, and great quality at amazing prices.

 

Return Policy:

To best serve our customers we offer an easy method for returning any unopened merchandise. All returns must be made within the first 30 days of the purchase date.  In order to proceed with returns you must obtain a RAN number which can be retrieved from one of our customer service specialist. All merchandise must be in its original wrapping and in good condition. Shipping fees are non-refundable for both retail and wholesale customers. A 20% restocking fee will be applied for any opened products. Shipping is available for refund only under the exception of a warehouse or company error.

To receive your RAN contact our customer service department at:

CB's Customer Service Center

Phone: (855) 751-6187

Fax: (706) 529-3637

 

All returns must be sent to this address:

CB's Perfumes

1100 E. Walnut Ave.

Suite 19

Dalton, GA 30721

 

Once you have received your RAN and return shipping label you may proceed with shipping your return. Please Allow up to 14 business days for refund processing.

 

Cancellations:

Cb's perfumes works with an automated shipping service any cancellations cannot be made after an order has been placed. Once an order has been shipped and received can a customer return merchandise for a refund minus the shipping fees.

 

Damage Claims:

If for any case you receive a damaged product please do not hesitate to contact us through  email so we can file a damage claim. After a damage claim has been made we will start process for a refund. Please allow up to 14 days for the refund to be processed.

You may contact us at:

customerservice@cbsperfumes.net


Shipping:

Free Standard Shipping on all orders over $59.00 (excludes wholesale accounts)

Standard Shipping:

Arrives within 3-10 business days $6.95 + $1.99 per additional item

Ships via FedEx, Ups, or USPS (United States Postal Service)

 

 

Premium Shipping:

Arrives within 2-3 business days $8.99 + $1.99 per additional item

Any orders placed after 4 p.m. EST will be shipped off the following business day.

 

Next Day Shipping:

$19.95 + $1.99 per additional item.

Any orders placed after 4 p.m. EST will be shipped off the following business day.

 

*CB's Perfumes Ships Nationwide. All shipping rates are given at time of purchase.

Shipping rates are intended for retail purchases only. Wholesale customers will receive an email notification with the shipping charge included in the final invoice after weight; dimensions and declared value have been submitted.


 

Legal:

CB's Perfumes is not responsible for any typographical or inaccuracies contained in this web site

Prices are subject to changes without prior notice.

Pictures may vary.

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